Terms and Conditions

• Welcome to www.rugsavenue.ca. Rugs Avenue and team provide services to subject to notices, terms and conditions as set out below. By accessing, browsing and shopping on this website, you agree to all the terms and conditions in this agreement. Please read it carefully.

Online Store Terms

• By agreeing to these terms of service, you represent you are at least the age of majority in your state or province of residence, or that you are the age of majority of your province or state of residence and you have given us your consent to allow any of your minor dependents to use this site.
• You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).
• You must not transmit any worms or viruses or any code of a destructive nature.
• A breach or violation of any of the terms will result in an immediate termination of your services.

General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• You understand that your consent(not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfers over networks.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service or the access to the service or any contact on the website through which the service is provided, without express written permission by us.
• The headings used in this agreements are included for convenience only, and will not limit or otherwise affect these terms.

Shipping & Returns

Shopping for your home should be fun, so don’t be afraid to mix things up! If an item isn’t the perfect match, return it for a refund within 15 days of delivery in the original condition and packaging.

• If the original packaging is too damaged to be return back, please use similar box no longer than 108 inch.
• Any Outbound shipping charge cannot be refunded, such as shipping fee.
• Open Box items cannot be returned.
• Products must be in intact while returning.

Damaged or Defected Item

We know how frustrating a damaged or defective item can be.

Damaged Or Defective Item Policy:

You must contact us about any damaged or defective item within 15 days of the delivery date to qualify for a resolution of the issue. We reserve the right to refuse to service any damaged or defective item reported more than 30 days after the delivery date.